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Terms & booking Conditions
When you make a booking, the terms & conditions in effect at that time for your package govern your purchase, and a copy of these terms should be available under Your Booking or attached to your booking receipt email.

  • Booking & prices
  • Payments.
  • Changes.
  • Cancellations
  • Included Services
  • Trip Operation
  • Participation.
  • Passports, Visas & Entry Requirements
  • Liability.
  • Limitation of Liability. 
  • Your Information & Privacy.
  • Miscellanea

To help us provide you with the very best services and avoid confusion and misunderstandings, we ask that you read the Terms & Conditions (the "Terms") below carefully. By booking, registering for, making a payment towards, or participating in a tour or other travel product or service with Damia TravelDamia Travel Travel. ("Damia TravelDamia Travel," "we," or "us"), you agree to the Terms that apply to that package in effect at the time of your booking. These Terms represent a legally binding contract.

Bookings & Prices

We do our best to provide accurate and up-to-date information on our website, but errors may occur. Please confirm pricing and details with us prior to making a booking.
By making travel bookings on our website or purchasing any travel services offered by Damia TravelDamia Travel, you permit that:

  • you are at least 18 years of age and have the legal authority to create a binding legal obligation
  • you accept and agree to all the Terms presented herein.
  • all information supplied by you for the purposes of that booking is true, accurate, current, and complete to the best of your knowledge.

BOOKING ON BEHALF OF OTHERS: If you make a booking for anyone other than yourself, you are considered the designated contact person for those other travelers. You represent and permit that you are legally authorized to act on their behalf; that you have obtained all required consents; and that you will inform them of these Terms and permit that they accept and agree to them. You are also responsible for making all payments due for your booking; notifying us if any changes or cancellations are required; and keeping the other travelers informed of all information relevant to your trip.

REGISTRATION: After you complete your booking, we'll send you an email containing a link to a secure traveler registration form. For most packages, you must complete this form within 5 days of booking. Let us know if you are unable to complete it within this timeframe, or your booking may be subject to cancellation.
CONFIRMATION: After we receive your booking signed form and deposit, we will confirm availability of all components and send you a confirmation email within 1–2 business days. If any option or component you selected is not available, we will alert you and give you the option to modify your booking or to cancel and receive a refund of your deposit.
Once your booking is confirmed, the package price will not change, unless:
1) you request to Changes or Customizations your booking.
2) new or increased government taxes or fees are implemented that apply to your package or its components. In either case, we will inform you how your package price will be affected.
SPECIAL MEAL REQUESTS OR DIETS: You may enter special meal requests or dietary restrictions for each traveler when you complete your registration. We cannot guarantee that your requests will be honored, and some requests or restrictions may be difficult to accommodate.
PRICES: Advertised package prices are based on double /Twin occupancy rooms and the least expensive travel dates, departure city, hotels, and other options available, and do not include optional excursions or other optional items, unless otherwise noted. Your total price will vary based upon the dates, hotels, and other options you select when you book.
Advertised package prices may reflect an "Instant Savings" discount. On occasion, we may also offer price reductions, sale discounts, or other promotional discounts on certain packages, departures, or services. Such discounts are valid for a limited time, only apply to new bookings, and may have other conditions or limitations.
Existing bookings for which a deposit has been received are not entitled to price reductions or discounts that were not valid at the time of booking.
Prices and availability are subject to change until you make a booking and that booking is confirmed. After that, your package price will not change, with some exceptions listed under Confirmation.
All advertised prices and costs are in U.S. currency, unless noted otherwise.
At the time of booking, you are required to pay a non-refundable deposit of USD 250, as applicable, per person per trip for your booking to be confirmed. If your booking is made within 15 days of the departure date, then the full amount is payable at the time of booking. Please note that a higher deposit may be required for some selected trips.
A deposit, paid via one of our accepted Payment methods, is required to secure your booking, which will be applied toward the cost of your package. Deposits are generally nonrefundable after we Confirm your booking.
FINAL PAYMENT: If any balance is due after making your booking, you must pay this balance via one of our accepted Payments methods by your final payment due date. This date varies by package but is most often 45 days prior to departure. The due date for your booking will be listed in the booking process, in your booking receipt email, under Your Booking, and on your invoice. You may make as many payments as you like in any amount until the due date.
If you have not paid in full 15 days after your due date, your booking will be cancelled, and your deposit will be forfeited. If you make payments in excess of your balance due, you can choose to receive a refund of the excess amount.
PAYMENT METHODS: We accept payments towards your deposit or balance due by the following methods:

  • Visa, MasterCard, and American Express: You can use one of these cards when booking or making a payment via our website. You may also pay by credit card by printing our credit card authorization form, completing and signing it, then emailing it to our office. 
  • PayPal account: You can use your PayPal account to make payments via our website only. You will be redirected to the PayPal site and required to log into your account during the process.

We do not accept any other forms of payment. Payments must be made in U.S. currency or a conversion fee may apply.


Refunds will be processed and paid as promptly as possible. Most refunds are processed within six weeks of being requested. Refunds for payments by credit card will be credited to that card, provided your refund does not exceed the amount paid on the card.
Changes & Customizations:
Requests to modify an existing booking to change your package or to change your departure (to another scheduled departure date for the same package) are subject to availability of the new package or departure. When such requests are received after your final payment due date, they are considered cancellations and are subject to cancellation fees.
CUSTOMIZATIONS: If you wish customize one of our packages, please make your request when you book or contact us prior to booking. If you wish to make changes to an existing booking, please contact us as soon as possible. We will let you know if your request is possible and the cost. After your final payment due date, changes to your package are usually difficult and may involve significant additional cost.
Quotes are valid for a limited time. Once you accept our quote, we will add the amount to your balance due, payable by your final payment due date. Once a Change or Customization has been quoted, accepted, and confirmed, it is generally subject to the same cancellation policy that applies to your package.

EXTENDED STAYS: On some packages, you may be able to extend your stay by departing after and/or arriving before the scheduled dates.
Cancellations by You
If you select to cancel your booking for any reason, you must notify us in writing. cancellations are subject to fees which vary by your date of booking, your date of cancellation, and by package; select a package for details. Cancellation fees may change at any time, and your booking is subject to the schedule in effect at the time of booking. A copy of the Terms and fee schedule that govern your booking should be available under Your Booking or attached to your booking receipt email.
When you cancel, we will refund all monies paid, minus your deposit or the applicable cancellation fee, whichever is greater.
When you request cancellation, we will advise you of the total of these fees and your total refund, if any. In some cases, as indicated in the fee schedule.
If you make a booking for two or more travelers, it is possible for one or more travelers on that booking to cancel while allowing the remaining traveler(s) to continue. Cancellation fees will only be assessed on the cancelling travelers. If such a change requires any double occupancy rooms to be converted to single occupancy, the remaining traveler(s) are responsible for any applicable single occupancy rates, which will be added to their balance due. In some cases, it may be possible for a new traveler to be added to a booking replacing another traveler.


Cancellations by Us
Most of our advertised packages require a minimum number of travelers to operate. We reserve the right to cancel or reschedule any departure due to insufficient demand, unsafe conditions, events beyond our control, or any other reason. If we cancel a departure, we will notify you prior to the final payment due date (unless the cancellation is due to an unforeseen situation that arises after that) and offer alternate dates of travel or a full refund. We also reserve the right to cancel a specific booking or remove a specific traveler prior to departure, at our own discretion, and refund all monies paid to Damia TravelDamia Travel.
We are not responsible for any incidental expenses or consequential losses that you incur as a result of a cancelled booking, including but not limited to loss of earnings, loss of enjoyment, or the cost of any connecting flights, accommodations, airport transportation, visas, document fees, vaccinations, or other services you may purchase that are dependent upon the operation of your trip. Where possible, we recommend that you wait until after your final payment due date to purchase any such services.




Included Services

INCLUDED SERVICES: Varies by package; see the "included features" list on the package page.
NOT INCLUDED: For most of our packages, unless otherwise noted, the following items are not included in the advertised package price:

  • entry visa fees
  • airfare tickets
  • optional extensions & excursions
  • extra meals
  • personal, baggage & travel insurance
  • gratuities
  • beverages
  • items not specifically mentioned in the itinerary or "included features" list
  • any items of a personal nature

UNUSED SERVICES: Unused services cannot be refunded once the trip has begun. No refund can be made for absence by travelers from any part of the itinerary.
Our packages include carefully selected hotels.  Advertised prices are for standard double occupancy rooms. You can enter your preferred number of beds (one or two) per room when you book, and we will do our best to honor your request but cannot guarantee it. Single or triple occupancy rooms may be available upon request, but availability cannot be guaranteed. Special requests (bedding, smoking preference, etc.) are subject to availability and confirmation by the hotel.
At least 14 days prior to departure, we will send you a detailed list of all accommodations on your package, including hotel addresses, telephone. Sometimes it is necessary to change the hotels used on your package. In that event, we will make every effort to ensure that substitutes meet or exceed the quality and location of the original.
Optional Excursions
Any activity, transportation, meal, product, or service listed as optional and not expressly included in the itinerary or price of a package is considered an Optional Excursion. We cannot guarantee availability of Optional Excursions, and for those paid for in destination, we cannot guarantee the price. If an Optional Excursion you paid for with your booking is not available, we will refund your payment for that excursion. We make no warranties and expressly deny any claims or liability whatsoever, including loss of enjoyment, arising from participation in, or the lack of availability of, Optional Excursions or any information provided by us or our representatives about these Optional Excursions.
Travel Insurance.
All our clients need to have a personal travel insurance. You are responsible for obtaining the insurance. Your travel insurance should provide cover against personal accident, death, medical expenses and emergency repatriation, with a recommended minimum coverage of US$200,000 for each of the categories of cover. We also strongly recommend it covers cancellation, curtailment, personal liability and loss of luggage and personal effects. Travel insurance information will be gathered by the tour leader on the first day of your trip. We recommend that you read carefully the General Terms and Conditions of your Insurance before Departure.

Trip Operation

ITINERARIES: We make every effort to ensure our tours & packages run smoothly and according to the posted itineraries. However, international travel is complex, and we reserve the right to modify our itineraries as we consider necessary to keep everything running comfortably. Please refer to the latest version of your itinerary on our website prior to travel, which we will also send you at least 14 days prior to departure. The planned itinerary is representative of the types of accommodations, transport and activities planned, but the actual itinerary, including routes, schedules, amenities, modes of transport, and other items, may still be subject to alteration or substitution without prior notice due to circumstances on the ground. In these cases, we will make every effort to ensure the changes result in an equivalent or better experience for our travelers. We will not be held liable for any damages related to these alterations.
In rare cases, due to circumstances beyond our control (see Force Majeure below), and for the safety, comfort, and wellbeing of our travelers, it may become necessary to make major changes to our itineraries, including omitting certain segments of a tour, or even cancelling a departure entirely. Should this occur, we will inform you as soon as reasonably possible.
FORCE MAJEURE: Certain unexpected circumstances may arise, such as (but not limited to) weather events, pandemics, quarantines, border closures, acts of governments or authorities, wars, hostilities, political uprisings or civil disturbances, riots, strikes, terrorist activities or the threat of terrorist activities, criminal acts committed by third parties, defects of vehicles or breakdown in equipment, or an Act of God, that are beyond anyone's control, which force a cancellation or disruption of services. These circumstances are considered a force majeure. We will not be held responsible or liable in any way for such events, including death, bodily injury, illness, damage, delay, or other losses caused by such events. While we will always strive to assist our travelers wherever they are in the world when such circumstances occur, any losses or costs resulting from these events will be the responsibility of the traveler.
GROUP PARTICIPATION: On our group tours, you'll usually be traveling with a group of strangers, and this can sometimes be challenging. To avoid any discord within our groups and to provide our travelers with a positive touring experience, we reserve the right to reject or remove any traveler whose behavior is determined to be incompatible with the group. If you fail to comply with a decision made by our tour manager, behave in a way that is judged to cause or likely to cause danger, distress, or material annoyance to others, interfere with the wellbeing or mobility of the group, are deemed to be fractious to the group, at the sole discretion of Damia TravelDamia Travel and/or our tour managers and representatives, we may ask you to leave the tour. In this case, we will not refund any portion of the package cost, and all expenses incurred by the termination of the touring program are your responsibility. We may also elect not to carry you on any future trips.


AGE REQUIREMENTS: For most of our tours & packages, you must be 18 or older to make a booking. Some packages have different requirements; see the package page or contact us for details. Travelers under 18 years at the time of travel are considered minors. Minors must be accompanied by an adult 21 years or older. One adult may accompany up to two minors. Each adult accompanying one or more minors is jointly and individually responsible for the behavior, wellbeing, supervision, and monitoring of such minors. If the consent of a parent, guardian, or any other person is required by applicable law for any minor to travel, the accompanying adult is responsible for securing all consents and documents and ensuring that they and the minor(s) meet all legal requirements to travel, to enter into and depart from applicable the country. We will not be responsible for any fees, damages, or losses that may result from failure to secure necessary consents, permits, and approvals.
TRAVELERS WITH DISABILITIES OR DIFFICULTIES: Travelers requiring any type of special assistance must notify us of their requirements at the time of booking. We will make reasonable attempts to accommodate such special need. However, we cannot guarantee that all disabilities or difficulties can be accommodated.  Our coaches are generally not equipped to handle wheelchairs. Due to the nature of our itineraries, we cannot accept travelers who require service animals. We regret that we cannot provide individual assistance to travelers for walking, dining, entering and exiting motor coaches, ships, and other transportation vehicles, or to assist with other personal needs. Travelers who require such assistance must be accompanied by a qualified companion who is a paid traveler.
Our itineraries often feature sightseeing and other activities which may involve energetic activities such as hiking moderate distances, walking up steps or over uneven surfaces, ascending to high elevations. In general, travel conditions may be more difficult than what you are accustomed to. It is the responsibility of all travelers to consider their abilities, consult with appropriate medical personnel, and determine if they are in sufficient physical condition to comfortably undertake the requirements of each itinerary. If you are uncertain, please contact us to discuss.
If during travel, our representatives become concerned that your physical health or mental condition may make it unsafe for you to continue to participate in the planned itinerary, they may ask you to avoid certain activities. In extreme cases, we or our representatives may ask you to leave the tour. In this case, we will make reasonable attempts to transport you to the appropriate airport or other departure point, but otherwise, you will be responsible for all costs incurred. In either case, there will be no refund of unused services. You grant us and our representatives’ permission to discuss your situation, including your physical health or mental condition, and share any information we deem relevant with any travel companion, family member, medical professional, designated emergency contact, or other person we believe would be necessary or appropriate to deal with such concerns, at our sole discretion. Also see Emergency Medical Treatment. We recommend you carry travel insurance.


ACCEPTANCE OF RISK: You acknowledge that travel may involve some risk to your health and safety. The degree and nature of personal risk involved depends on the products or services booked and the location(s) in which a product or service operates. There may be a significant degree of personal risk involved in participating in physical and/or high-risk activities (such as snorkeling, or hot air balloon rides) or traveling to high altitudes, and remote locations.
By booking with us, you acknowledge that you have considered the potential risks, dangers and challenges, and your own personal capabilities and needs, and you assume responsibility for all such risks. You agree to take all prudent measures in relation to your own safety while traveling, including but not limited to the proper use of safety devices (including seatbelts, harnesses, flotation devices, and helmets) and obeying all posted signs and oral or written warnings regarding health and safety. Absent any negligence on our part, Damia TravelDamia Travel and our representatives will not be held liable for any claims or causes of action arising from any losses, damages, injuries, or death resulting from failure to comply with safety instructions or warnings or the risks inherent in travel and participating in adventurous activities included in our itineraries or otherwise offered by us or our representatives.


Liability is limited to twice the price of a service that is the object of a damage claim. This limitation does not apply to personal injury or to cases of gross negligence or intent. The claim must be submitted to Damia TravelDamia Travel in writing no later than 4 weeks after the end of the trip; otherwise, it will be forfeited. All compensation claims are time barred 1 year after the end of the trip.
Damia TravelDamia Travel is not liable if the non-performance or bad performance of the contract is due to:

  • a failure to act on the side of the customer.
  • an unforeseeable and unavoidable omission by a third party, which is not involved in providing the contractually agreed services.
  • force majeure or an event, which Damia TravelDamia Travel or a service provider could not have foreseen or avoided, nevertheless the exercise of due care.

Damia TravelDamia Travel therefore is not liable for changes in an itinerary caused by strikes, social unrest, weather conditions, decisions taken by the authorities, third-party delays, etc., or for changes in schedule due to flight schedule changes.
EMERGENCY MEDICAL TREATMENT: Should any medical emergency arise which precludes your ability to consent to emergency treatment when such authorization is required, we or our representatives will endeavor to communicate with your previously designated emergency contact to request permission for any necessary treatment. If our representatives believe, at their sole discretion, that time or circumstances do not permit such communication, you authorize our representatives to consent on your behalf to any medical treatment, including all types of medical examinations, diagnoses, medication, treatment, or physician or hospital care, that is deemed advisable by, and is to be rendered under, the supervision of any physician or surgeon. You agree not to hold us or our representatives responsible for actions relating to any such medical or emergency treatment.
BAGGAGE & PERSONAL EFFECTS: In general, our tours & packages allow per person: one checked bag, one personal item such as a purse or camera bag; and one carry-on bag, which should fit under your seat or in an overhead compartment.
You are responsible for safeguarding your luggage, camera, and other personal effects, including any items purchased while on tour, while in your possession. We are not responsible for lost or stolen personal items. Luggage or other personal items that are damaged by our airline partners are the responsibility of the airline. Should this occur, be sure to submit a baggage claim form before exiting the airport, typically in the baggage claim area.
LOCAL PURCHASES: We make every effort to give you an opportunity to browse local markets, shops and stores, time permitting. Some itineraries include scheduled stops at specialty stores or factories where you can view a demonstration of a local craft or purchase stock. If you decide to purchase these or any other items while on tour, you are responsible for those purchases. We are not responsible for the quality or authenticity of these items. It is always a good idea to comparison-shop and to thoroughly inspect all merchandise before leaving the store or shop, as most stores will not permit you to return or exchange purchased items. Prices may not include shipping/handling fees or customs charges. We are not responsible for the delivery or receipt of any item you purchase while traveling.
LOCAL LAWS: During travel, you must always comply with the laws and regulations of all places visited. Committing any illegal act may result in your removal from a tour and put you at risk of fines or punishment by local authorities, for which we cannot be held responsible.

Passports, Visas & Entry Requirements

It is your responsibility to check and fulfil the passport, visa, and other immigration requirements applicable to your itinerary. We can only provide general information about the passport and visa requirements for your trip. Your specific passport and visa requirements and other immigration requirements for you and your party are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. We do not accept any responsibility if you cannot travel, or incur any other loss because you have not complied with any passport, visa, immigration requirements. You agree to indemnify us in relation to any costs which we incur as a result of your failure to comply with any passport, visa, immigration requirements. Jordan now requires passports to be valid for at least 6 months after your return date. If your passport is in its final year, you should check with the Embassy.

Your Information & Privacy

PRIVACY POLICY: When you make a booking, we require certain personal information (see below). When you use our website ( ), sign up for our newsletter, request a catalog, or interact with us in other ways, we may collect additional or other information, as described in our Privacy Policy. By using our website, booking travel with us, or submitting any personal information to us, you indicate your acceptance of our Privacy Policy.

REQUIRED INFORMATION: To make a booking, we require that you supply certain personal information, including the full legal name, gender, birthdate, and passport information for each traveler, as required by law and/or reasonably required to enable us and our suppliers to provide your purchased travel products and services. We also require contact information, including address, phone number, and email address, from the person making the booking. We request a phone number and email address for all other travelers, except for minors and family members who live together at the same address, so that we may reach you and your travel companions in case of last minute itinerary changes or emergencies. For each traveler, we also require the name and contact information of a designated emergency contact person who is not traveling. You are responsible for verifying that any information you provide for yourself and on behalf of other travelers on your booking is complete and accurate. Under no circumstances will we be liable for any errors or omissions in the information you have provided to us, or any fees or damages related to such errors or omissions.
IMAGES & MARKETING: While participating in any of our packages, images, photos, or videos may be taken by us, our representatives or contractors, or other participants that may contain or feature you. You consent to any such pictures being taken and grant a perpetual, royalty-free, worldwide, irrevocable license to us, our contractors, sub-contractors and assigns, to reproduce for any purpose whatsoever (including marketing, promotions and the creation of promotional materials by or with sub-licensees), in any medium whatsoever, whether currently known or hereinafter devised, without any further obligation or compensation payable to you.


These Terms represents the entire agreement between travelers and Damia TravelDamia Travel. There is no additional liability.
If any provision of these Terms is so broad as to be unenforceable, such provision will be interpreted to be only so broad as is enforceable. The invalidity or unenforceability of any provision hereof will in no way affect the validity or enforceability of any other provision.
These Terms will inure to the benefit of and be binding upon the parties and their respective heirs, legal and personal representatives, executors, estate trustees, successors, and assigns. In the event that some other person or entity seeks compensation for claims from which you have released us from liability by agreeing to these Terms, you (or your estate) will indemnify and hold harmless Damia TravelDamia Travel for all sums reasonably incurred in response to such claims, including our reasonable attorney costs and fees.
These Terms and purchases with us are subject to the laws of Jordan. Any dispute arising from these packages shall be litigated only in the courts of Jordan, which shall have exclusive jurisdiction.
We reserve the right to update or alter these Terms at any time. We will post amendments to these Terms on our website at https://www.damiatravel/terms /and any amendment will take effect immediately upon posting.


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